By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any of the terms and conditions contained herein, please exit this website immediately.
Eligibility Requirements
You must be at least 18 years old to use our platform. By using our services, you represent that you meet these eligibility requirements.
Geographic Restrictions
Our platform is available only for users located within certain jurisdictions. We reserve the right to restrict or block access from any country or region as per the UK Gambling Commission's regulations and applicable laws. You agree not to attempt to circumvent any such restrictions.
Account Registration Rules
To create an account, you must provide accurate and complete information about yourself. You may only register one account with us unless otherwise authorized by our support team. We reserve the right to terminate multiple accounts at any time if we reasonably believe that you have breached this provision.
Identity Verification and KYC
We require all users to undergo identity verification procedures before they can start playing. This is a mandatory step in order for us to comply with anti-money laundering regulations. You agree to provide accurate information during the registration process, including proof of age.
Account Accuracy Obligations
You are responsible for ensuring that your account details are up-to-date and accurate at all times. Failure to do so may result in delays or restrictions on withdrawals and bonuses.
Account Security Responsibilities
It is your responsibility to maintain the confidentiality of your login credentials and protect them against unauthorized access by third parties.
Login Credentials and Password Protection
You must not share your login details with anyone else. We will never ask you for your personal or financial information via email or telephone unless it's strictly necessary. If you have reason to believe that someone has accessed or compromised your account, please contact us immediately.
Restricted Behaviour and Prohibited Activities
We do not permit the use of our platform for any activities that may be considered abusive, malicious or detrimental to others, including but not limited to:
Multi-Accounting and Fraud Prevention
We use advanced security measures to detect and prevent fraud. We reserve the right to suspend, close or block multiple accounts in order to protect our system from abuse.
Bonus and Promotion Rules
Bonus offers are subject to specific terms, including wagering requirements. Please review these conditions before accepting a bonus offer. You agree not to engage in bonus abuse by intentionally increasing your deposits to claim bonuses without any intention of playing them out.
Wagering and Gameplay Conditions
You acknowledge that all bets placed on our platform are binding, except for technical errors or voided gameplay due to external disruptions. We reserve the right to suspend games if necessary for maintenance purposes.
Bonus Abuse Prevention
We employ anti-bonus abuse mechanisms designed to prevent excessive wagering and bonus exploitation. You understand that these systems may interfere with your ability to claim bonuses in certain cases, but you agree not to attempt to circumvent them intentionally.
Deposits and Withdrawals
deposits must be made using a valid payment method; we reserve the right to request additional information or documentation for verification purposes. We do our best to process withdrawals within 24 hours of approval, but processing times can vary depending on factors such as your bank's policies.
Verification Before Withdrawals
All withdrawals are subject to review and may require proof of identity before being processed.
Processing and Review Procedures
In order to ensure that we comply with relevant regulations and applicable laws, our support team will verify withdrawal requests. This process aims to prevent money laundering activities.
Responsible Gambling Expectations
You must not allow minors to use your account or participate in gaming activity on the platform. We encourage all users to gamble responsibly and to seek help if they suspect any issues related to problem gambling.
Self-Exclusion and Account Restrictions
If you feel that you have a problem with responsible gaming, we recommend self-excluding yourself from our platform for an agreed-upon period of time. You can do this by contacting us through support.
Game Fairness and RNG Systems
Our games are subject to fair play rules governed by the principles established in section 13. We ensure that all outcomes remain unpredictable due to use of reliable external auditing services, such as eCOGRA or GLI, which provide an additional level of assurance.
Technical Interruptions or Voided Gameplay
If there is a system failure during gameplay and the game cannot be concluded in its entirety, you acknowledge that your potential win might not be awarded. This rule does not apply if our service provider has been notified about external disruptions prior to this interruption occurring.
Suspension or Closure of Accounts
We reserve the right at any time and without giving reason, in accordance with our policies and applicable laws to restrict or close an account for reasons including but not limited:
Intellectual Property and Platform Ownership
The website is owned and operated by Greenlight Bet Ltd. All rights, titles, interests in the trademarks, logos or proprietary information belong exclusively to our business unless otherwise noted.
Limitation of Liability
To the fullest extent permitted under applicable law, we, along with our directors, officers, employees and affiliates exclude any liability for any indirect, consequential, special damages arising out of your use of this website.
Modification of Terms
We reserve the right to modify or update these terms at any time. Any changes will be notified via an in-platform notification system where possible, but you agree that it's up to you to regularly check for updates and new policies implemented on the site.
Contact or Support Guidance
Our platform offers customer support by email if needed; this might not always reply instantly. If we cannot resolve any dispute fairly via correspondence between us both parties, please note that you have recourse available through mediation service provided either online via our website terms link and other options according to what could provide help directly resolving your query including:
Please refer back here for reference if needed.
